Support

How can we help?

Help from magicians, and from Pip. Ask Pip for an answer right now, or email a magician at the store.

Answers right now

Ask Pip.

Our AI helper. Track an order, find your download, check a return, or pick a trick. He hands you to a person when he can’t help.

Monday to Friday, 8 AM–4 PM PT

Monday to Friday, 8 AM–4 PM PT

Email a magician.

Questions about a trick, a download or an order. A magician reads every message.

Send a messageOr write to help@theonlinemagicstore.com