We are working with Shopify Fulfillment Network (SFN) to bring you the best shipping price possible! Most of our new and top selling products have been relocate to the SFN location (in USA) in order to reduce shipping fee and time. Once everything is all set we will update this page accordingly. SFN uses service including but not limited to USPS, DHL, Fedex, UPS to provide the most efficient and fastest shipping.
We offer free shipping for orders within Canada and Contiguous United States for all orders over $100.00 USD (shipping and tax excluded). Some products are excluded from the free shipping such as Blind Box, Fire Wand and Almighty Wand.
Fulfillment by Shopify Fulfillment Network (SFN), USA location
Items fulfilled by SFN will get process daily (Monday to Friday, exclude Holidays). If you have items that are fulfilled by SFN and in the same order, the items will be ship from different locations and the processing time will be per the location shipping policy.
Fulfillment by Vancouver, Canada warehouse
Items fulfilled by Vancouver ware will get process weekly (every Thursday, exclude Holidays). If you have items that are fulfilled by SFN and in the same order, the items will be ship from different locations and the processing time will be per the location shipping policy.
We currently do not take rush order. If you need your the product before a certain date. Please contact us directly to make special arrangement.
If you picked an item not fulfilled by SFN,
If you picked a Free Shipping, based on previous orders, arrival times are normally around:
Canada: 5 - 12 business days
USA: 12 - 17 business days
Rest of the world: 20 - 45 business days
If you pick an UPS service, based on previous orders, arrival times are normally around:
Canada: 4 - 8 business days
US: 5 - 10 business days
Rest of the world: 8-13 business days
Please note that UPS has temporary remove the delivery time guaranteed service due to COVID and global logistic delays.
These times aren't guaranteed though; they're just rough estimates based on when other orders have arrived. We're always happy to hear from you if you have concerns, but please remember that speed of delivery is in the hands of the postal service and we have no way of speeding them up after a package has been dispatched.
Duties and Taxes
We ship from Canada and USA and directly from creator around the world, depending on the products and inventory level. You may be subject to import taxes when the package in shipping to you internationally. Please note that The Online Magic Store is NOT responsible for any duties and taxes. You are responsible for all duties and taxes imposed on the package at customs, these charges are controlled by your country, and The Online Magic Store has no way to mitigate these. The package will be considered as deliver even if you choose to abandon the package due to not paying the duties and taxes set by your country's custom.
WE DO NOT ISSUE ANY REFUNDS FOR SHIPPING OR THE COST OF YOUR ORDER SHOULD YOU REFUSE TO PAY THE CUSTOMS FEES.
We pride ourselves on being a legitimate business that follows all guidelines on a federal, provincial and municipal level. If a company claims they are able to by pass custom tax, then they are likely not operating within the law and we would strongly advise you re-evaluate making purchases with them.
Other important information
Our shipping system currently can only accept address in English and without any special character. Any other language input will cause shipping delay as we will have to manually get in touch with you to verify the address and request the address in English
Please be aware of that we are unable to change any receiver information once the package has been dispatch from our warehouse.
Be sure to double check your address information at checkout. If you use any express checkout or auto fill function, please double check the preset are correct.
Carriers may charge a fee for any information change. This fee will be buyer responsibility.